How We Handle Your Information
Your privacy matters. This page sets out, in plain terms, what information this website gathers when you visit, why it is needed and the choices you have. By using the site, you accept the practices described here alongside our Terms of Use.
What We Collect
We keep collection to a minimum. Information generally falls into two groups:
- Details you choose to share, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as your browser type, device, approximate location, the pages you open and how long you stay.
We do not ask for payment details, and we never knowingly collect information from anyone under 18.
Why We Use It
Information is used to reply to your questions, keep the site running smoothly, spot and fix problems, and understand which pages readers find most useful. If you subscribe to updates, we use your email only for that purpose, and every message includes a simple way to unsubscribe.
Cookies
Cookies are small text files saved by your browser. Some are essential for the site to load properly; others help us count visits or remember your preferences. You can block or delete cookies at any time through your browser settings, although a few features may then work less smoothly.
Sharing With Others
We do not sell or rent your information. Limited data may be passed to trusted service providers, such as website hosting or visitor-statistics tools, who handle it only on our instructions. We may also disclose information where the law requires it. Links to outside websites lead to pages with their own privacy rules, so please check those separately.
Keeping It Safe
We use sensible safeguards, including encrypted connections and restricted access, to protect what we hold. Information is kept only for as long as it is genuinely needed and is then deleted. No online system is completely risk-free, but we work to keep risks low.
Your Rights
Under UK data protection law, you can ask to see the information we hold about you, correct it, have it erased, limit how it is used or object to its use. You may also complain to the Information Commissioner's Office if you are unhappy with our response.
Updates to This Policy
This page may be revised from time to time to reflect new practices or legal requirements. The latest version will always appear here, so it is worth checking back now and then.
Get in Touch
Questions or requests? Email info@ellenvalecoaches.co.uk or use our contact page, and we will reply as soon as we can.