Get in Touch With Us
Thank you for visiting. Whether you have spotted something that needs correcting, have a question about a page, or simply want to share your thoughts, we are glad to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Contact Us
The simplest way to reach our team is by email. Please write to info@ellenvalecoaches.co.uk and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
People get in touch for many different reasons. Some of the most common include:
- Corrections: if a detail on a page looks out of date or unclear, let us know which page and what you noticed.
- General questions: if something we have written is confusing, we are happy to explain it in plainer terms.
- Feedback: suggestions about layout, readability or topics you would like covered are always welcome.
- Partnership or media enquiries: please describe your request clearly so we can pass it to the right person.
Helping Us Help You
A few small details make it much easier for us to give you a useful answer. Please include the web address of the page you are writing about, a short description of your question, and any relevant dates. Keep your message brief and to the point where possible. Please never send passwords, bank details or other sensitive personal information by email, as we will never ask for them.
When to Expect a Reply
We aim to reply to most messages within two to three working days. Messages sent over weekends or public holidays may take a little longer. If your question needs some research before we can answer properly, we will let you know that we are looking into it rather than leave you waiting in silence.
Your Information
When you email us, we only use your details to respond to your message and to keep a simple record of our conversation. To learn how we store and protect what you share, please read our Privacy Policy. For the rules that apply when using this website, including how our content should be read and shared, see our Terms of Use.
A Note on Personal Support
We are a small editorial team and cannot offer personal advice about individual accounts or financial decisions. If you ever feel that something is causing you worry or stress, we encourage you to speak with a trusted friend, family member or a free independent support service in your area.
Thank you again for taking the time to reach out. Every message helps us make this website clearer and more useful for everyone.